First-conversation guide

Questions worth asking in a first conversation.

A first conversation with a therapist can include practical questions too. There are no wrong ones.

How sessions usually work

  • “What does a typical session look like?”
  • “How long are sessions, and how often do people usually come?”
  • “Is there anything I should do to prepare for the first one?”

Fees, receipts and cancellation

  • “What are your fees?”
  • “Do you provide receipts I can submit to my insurance?”
  • “What is your cancellation policy?”

Availability and format

  • “Do you offer virtual sessions, in-person sessions, or both?”
  • “What days and times are you available?”
  • “How long is the wait to get started?”

Privacy

  • “What is kept in my file?”
  • “Who can see my records?”
  • “Are there situations where you would have to share something without my permission?”

Fit

  • “How do you usually work with someone in my situation?”
  • “What should I do if it doesn’t feel like a fit?”
  • “Can I ask to try a different approach if something isn’t working?”

What happens next

  • “If I decide to move forward, what are the next steps?”
  • “Is there paperwork or an intake form to fill out beforehand?”

This guide is general information, not clinical advice. If you are in danger or in crisis, call 911 or 988.

When you reach out for help, someone should answer.

This way.